Frequently Asked Questions

  • *How often do you ship items? We post daily, so your item will be in your loving hands in no time.
    • *What company do you use to ship items? Good ol' Aussie Post  

    • *Do you have a returns policy? Currently we do not accept returns for change of mind or not fitting on preloved clothing. We list measurements on every item and give a size/fit guide.

  • *Where is my item being shipped from? We are based in Country Victoria, Australia.

  • *Are you Preloved items freshly cleaned? yes all our preloved clothing comes to you freshly laundered and ready to wear

  • *Do you sell clothing on consignment? At this stage we are not offering a consignment service, but may well in the future.

  • *How often are new items added to the store? We add new pieces every week, so check back regularly.